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5 things you need to know about virtual assistants

December 4, 2018


Virtual assistants are a burgeoning industry, due to a number of factors such as low cost and zero barriers to entry. They can help you with just about any task and offer a range of benefits to every business. If you’ve ever wondered what it’s like to work with a virtual assistant, then read on! Here are 5 things that you should know about virtual assistants if you are thinking of engaging one.


Virtual assistants can do any task you can think of


Whatever it is that you don’t like to do, procrastinate doing or is outside your zone of genius, a virtual assistant can do! Many virtual assistants have their own zone of genius (I love MailChimp, blogs and all things content). So, you might find that you end up engaging a few different virtual assistants to get the best outcome for your business.


All virtual assistants are different


Believe it or not, virtual assistants are all different! There are varying levels of experience and expertise. Virtual assistants have different personalities, work and communication styles. No two virtual assistants are the same. And because of this, you may need to try out a few before you find your perfect match.


Always start with small tasks or a small package so you can test the virtual assistant waters. Investing a large amount of time and money could turn out disappointing for both parties if you don’t seem to click.


Virtual assistants can’t read your mind (although some come close!)


Good virtual assistants become a part of your business, treating it as if it was their own. Your success is their success. Because of this, it’s important that they know everything about your business from branding right through to knowing your ideal client avatar.


Obviously, if you aren’t crystal clear on all elements of your business, you can’t expect a virtual assistant to intuitively know either!


Invest the time upfront by talking through your expectations, your branding, your content and your processes and you will get much more from your virtual assistant as a result.


Virtual assistants charge differently depending on the work


Because virtual assistants have different experience and expertise, there will be a big difference in the fees that they charge. Hourly rates could differ anywhere between $25 and $50 per hour. Some work may be charged on a retainer basis (meaning $x per week for x hours, regardless of whether you have any work for them or not). Some work is also charged by a package rate. As an example my blogs and MailChimp work are charged this way.


Having a good idea of your budget will help you quickly determine who is and isn’t right for you.


A virtual assistant is a small business, just like you


How much do you love your business? I’m guessing quite a bit, otherwise you wouldn’t be here, right? Virtual assistants run their own business, just like you. So, it’s important to them (just like you) to maintain a great reputation.


If you’re not happy with something, discuss it with them, just like any of your clients would do with you. That way you have the opportunity to put right any miscommunication or expectations.


Working with a virtual assistant can be one of the most rewarding things you could do for you and your business. Make sure that you go into the relationship understanding that there may be ups and downs and that you won’t necessarily find your perfect match straight away. Don’t give up though! Having a great virtual assistant will save your sanity and help you build the business of your dreams.

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