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In this episode Mel and Emma cover: 

How a mission and vision statement can be the start of a business focused on client retention 

The role an ethical framework plays in your business success 

The key indicators that you’re on track to a business built on raving fans 

Where to find Emma 

If you enjoyed listening to this episode, then you’ll also love: 

  • Episode 29 – Creating a thriving community with Carrie Kwan and Lucy Kippist Mums and Co 
  • Episode 39 – Taking responsibility of your brand with Chantelle King 

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